LATAM Airlines offers a 24-hour cancellation policy for bookings made directly through its official website, mobile app, customer service centers, or airport ticket counters. If a passenger cancels their flight within 24 hours of booking and the departure date is at least seven days away, they are eligible for a full refund without any cancellation fee. This policy applies to most fare types, including non-refundable tickets, but only if the booking was made directly with LATAM. Bookings made through third-party travel agencies or online travel websites are not covered under LATAM’s 24-hour cancellation policy, and any changes or cancellations must be handled through the respective agency.

After the 24-hour window, LATAM’s standard fare rules apply. Refund eligibility and cancellation fees depend on the fare type. Promo and Light fares are typically non-refundable and offer minimal flexibility. Plus, Top, and Premium fares allow cancellations with varying fees, and refundable tickets may be canceled with a lower penalty or no fee. Cancellations can be processed through the “My Trips” section of LATAM’s website or app, or by contacting their customer service.

Passengers in certain countries such as Brazil, Chile, and Peru may benefit from additional consumer protection laws. In Brazil, tickets can be canceled within seven days of booking with a 10% penalty if done less than 48 hours before departure. In Chile, full refunds are allowed within 48 hours if the flight is at least seven days away. LATAM also provides full refunds or rebooking options without fees if the airline cancels or significantly changes a flight schedule. Refunds are generally processed to the original form of payment within seven to ten business days.

LATAM’s 24-hour policy starts from the time of ticket issuance, not necessarily payment processing. Passengers must act within the allowed window and retain all booking and cancellation confirmations. The policy excludes group bookings and tickets purchased with travel vouchers or loyalty points. If a passenger fails to cancel and misses their flight, a no-show policy applies, and only certain airport taxes may be refundable.

In summary, LATAM allows free cancellations within 24 hours for direct bookings scheduled at least seven days in advance. After this period, standard cancellation fees apply based on fare type. The policy does not apply to third-party bookings, and passengers should review fare rules at the time of purchase.