Connecting with people while flying on Aeromexico can mean a few different things—whether it’s staying in touch with friends or family on the ground, communicating with flight attendants, or engaging with fellow passengers. Aeromexico has incorporated several technologies and services that make it easier for travelers to stay connected, both onboard and outside the aircraft. These services cater to a variety of needs, whether you're flying for business or leisure.

One of the most convenient ways to connect with others during your flight is through Aeromexico’s free in-flight messaging service. On many of its aircraft, especially on long-haul international routes and newer planes like the Boeing 787 Dreamliner and the Boeing 737 MAX, Aeromexico provides in-flight Wi-Fi that includes complimentary access to messaging apps. This allows passengers to send and receive text-only messages using apps like WhatsApp, iMessage, Facebook Messenger, and LINE. While the free plan doesn't support photos, videos, or voice notes, it’s a great way to stay in contact with people on the ground without any additional cost. To use the service, you simply need to connect to the “Aeromexico WiFi” network once the plane is cruising and select the free messaging option via the onboard portal.

In addition to staying in touch with people outside the plane, Aeromexico also offers onboard systems that may allow limited passenger-to-passenger messaging, depending on the aircraft. Some planes are equipped with entertainment systems that include features like “seat chat,” which allows travelers to message others onboard. This is especially useful for groups or families seated apart or for networking with fellow travelers on business flights. While not available on every flight, this feature is another way Aeromexico is working to create a more connected and interactive flying experience.

For those who need more robust internet access—such as for checking emails, attending virtual meetings, or browsing the web—Aeromexico offers paid Wi-Fi packages. These range from basic browsing plans to high-speed streaming options. Once connected, you can use any internet-based platform to communicate, including Zoom, email, Slack, and social media, depending on the package you purchase. This is especially useful for business travelers who need to stay productive while in the air.

Outside the plane, Aeromexico also makes it easy to connect with customer service and support teams. The airline is available through various channels including phone, email, live chat on their website, and even social media platforms like Twitter and Facebook Messenger. Their digital assistant “Aerobot” is another quick way to get help or find answers, and it works through Facebook Messenger and WhatsApp. You can use these platforms to manage bookings, ask questions about your flight, or resolve issues in real time.

In summary, Aeromexico offers several ways for passengers to connect with people both onboard and off the plane. From free in-flight messaging and optional paid Wi-Fi to seat-to-seat chat features and active customer service via digital platforms, Aeromexico supports modern travelers' need to stay connected wherever they are.