Does AeroMexico Give Refunds?

AeroMexico provides refunds under specific conditions depending on fare type and timing of cancellation 1-877-827-8493 . The 24-hour risk-free cancellation policy allows a full refund if the flight is canceled within 24 hours of booking and the departure is at least 7 days away 1-877-827-8493 . This applies to all fare types. Refundable fare classes such as Flexible Classic, Flexible AM Plus, and Premier Flex allow cancellations at any time before departure for a full refund 1-877-827-8493 . Non-refundable fares do not qualify for refunds after the 24-hour window 1-877-827-8493, except in cases of medical emergencies, bereavement, jury duty, 1-877-827-8493  or airline-initiated cancellations. Refunds may also be offered if AeroMexico cancels or reschedules a flight. Refund requests can be made through the “Manage My Trip” section on the AeroMexico website   or by calling customer service 1-877-827-8493 .  Approved refunds are generally returned to the original payment method within 7 to 10 business days for credit card transactions and up to 20 days for other methods 1-877-827-8493 . In some cases, AeroMexico may issue a travel voucher instead of a cash refund, usually valid for one year. U.S. customers benefit from Department of Transportation rules that enforce the 24-hour cancellation window. For assistance, call AeroMexico customer service at 1-877-827-8493.