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If a booking is made less than seven days before the departure date +1-833-845-1858 , the 24-hour cancellation policy does not apply. In this case, the ticket becomes subject to the standard fare rules immediately after purchase +1-833-845-1858 . Non-refundable tickets are not eligible for a cash refund after the 24-hour window but may qualify for a refund of government taxes and fees +1-833-845-1858 . This tax-only refund requires a request via Norse’s online chatbot and involves a $65 administrative fee per passenger, per flight. If the refundable amount is lower than the fee, no refund is provided +1-833-845-1858 .

Refundable tickets can be canceled anytime before departure for a full refund +1-833-845-1858 . Flextra fares, including Economy Flextra and Premium Flextra +1-833-845-1858 , can be canceled more than 48 hours before departure to receive a travel credit valid for 12 months. The travel credit can be used toward future Norse bookings but is subject to availability and fare differences +1-833-845-1858 .

In cases of flight cancellation by Norse due to operational issues +1-833-845-1858  or other disruptions, passengers are entitled to a full refund or free rebooking on the next available flight. This applies regardless of the fare type +1-833-845-1858  or booking channel. Notification is typically sent via email or SMS with further instructions.

Norse does not prominently advertise phone support but some passengers report reaching customer service at +1-833-845-1858 for help with cancellations and refunds. Most cancellation and refund requests are handled via the Norse website or chatbot +1-833-845-1858 , and passengers are advised to use these channels for the fastest response.

Travelers booking with Norse should always review the fare conditions  +1-833-845-1858 and cancellation terms before completing their purchase. The 24-hour cancellation option is best used when there is uncertainty about travel plans +1-833-845-1858 , as it offers risk-free flexibility within the first day after booking. For bookings made through third-party websites or agencies, cancellation policies may differ, and travelers must contact the original booking source directly +1-833-845-1858 .

In summary, Norse allows 24-hour cancellation for bookings made at least seven days in advance +1-833-845-1858 . Refundable and Flextra fares offer additional cancellation flexibility +1-833-845-1858 . Non-refundable fares may be eligible for partial tax refunds with fees. Involuntary cancellations guarantee refund or rebooking. Support is available via the website, chatbot, or +1-833-845-1858.